Account Management

Account management related topics

How do I reset my username or password?
In order to reset your password for your Darkfall: Rise of Agon account you need to visit the login page and under the login button click the "Forgot p...
Wed, 7 Jul, 2021 at 4:10 PM
How can I change my character's name?
Character names cannot be changed at this time. 
Wed, 2 Mar, 2016 at 12:11 PM
How can I change my username, password, or email?
In order to change your username, password, email or any other settings for your account you must first login here
Tue, 19 Apr, 2016 at 2:19 AM
My account has been hacked! What should I do?
Our Customer Support department will check all hacked account claims and try to assist the original account user in regaining control of their game account....
Mon, 23 Jan, 2017 at 7:35 PM
I don't know my username and don't have access to my email, what should I do?
Please send a ticket to our support team with the following information: Character name Full name of the account holder Answer to your se...
Wed, 2 Mar, 2016 at 12:09 PM
Are multiple accounts allowed?
Yes, you may subscribe to multiple accounts at any given time for Darkfall: Rise of Agon.  There are no restrictions to the number of accounts that ...
Wed, 2 Mar, 2016 at 12:05 PM
Can I share my game account with my friends?
We will not issue bans on any shared game accounts, but this practice is not recommended by our Customer Support department as it puts the security of your ...
Mon, 9 Nov, 2015 at 10:29 PM
I keep receiving the error "Incorrect Username/Password"
If you are receiving this issue make sure that your password contains these characters as others may be causing issues - a-z    A-Z    0-9    _-! To r...
Tue, 19 Apr, 2016 at 2:24 AM
My Authenticator code is not working, what do i do?
If you are having trouble enabling the authenticator onto your Darkfall: Rise of Agon account using your mobile device then it is more than likely due to th...
Sat, 1 Jul, 2017 at 4:23 AM
How to remove two factor authentication
In order to remove your two factor authentication for your Rise of Agon account you need to open a ticket Here in the ticket you set the type to be: two...
Thu, 10 Sep, 2020 at 3:09 AM