Sometimes there are occasions when ships are stuck and cannot be despawned.

    This may happen if you spawn your ship in a closed water area (e.g., a protected city lake). We recommend that you spawn the ship in the open sea to first test it out. You can also contact a GM (/gm_help I can’t despawn my ship) to come and despawn it for you.

    Please keep in mind that sometimes even a GM will not be able to help you despawn your ship. In that case, you will need to submit a support ticket and include the following information:

    • Account name
    • Character name
    • Email address linked to account
    • The time and date this event occurred
    • The name of the GM which tried to assist you in this matter.